Privacy Policy
This Privacy Policy describes how KrishiGyan AI ("we," "us," or "our") collects, uses, protects, and discloses your Personal Information when you register for, subscribe to, or use our agricultural advisory platform and services (the "Service").
By using our Service, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information necessary to personalize the advice provided by our AI models and manage your service subscription.
A. Personal Information You Provide (Subscription & Account Data)
We collect PII when you register, subscribe, or contact us:
- Identity & Contact Data: Your name, email address, phone number, and physical mailing address.
- Account Credentials: Username and encrypted password.
- Payment Data: Details required to process subscription fees. Sensitive financial data is handled by third-party gateways and not stored by us.
B. Agricultural and Technical Data (Core Service Data)
To provide the AI advisory service, we collect specific, non-public data related to your operations:
- Farm Data: Geolocation, land size, soil conditions, crop types, planting dates, irrigation methods, and historical yield data.
- Input Data: Fertilizers, pesticides, and other parameters you enter into our AI tools.
- Usage Data: Your platform interactions, reports generated, and tools used.
C. Usage Data and Tracking Technologies
When you access the Service, we automatically collect data related to your visit:
- Log Data: IP address, device type, browser info, and in-app activity.
- Cookies: Used to keep you logged in and improve platform performance.
2. How We Use Your Information
We use the collected information to:
- Service Delivery: Feed Farm Data into AI models to generate tailored advice, reports, and predictions.
- Account Management: Authenticate identity, manage subscriptions, and process billing.
- Platform Improvement & Research: Use anonymized and aggregated data to train AI models and improve accuracy.
- Communication: Send service updates, support notifications, and (with consent) marketing messages.
- Security and Compliance: Prevent fraud, maintain service stability, and comply with legal obligations.
3. Confidentiality and Sharing of Data
We treat the data you provide about your farm and operations as highly confidential.
- Anonymized Data Sharing: We may share aggregated and anonymized statistics for research or partnerships, without identifying you or your farm.
- Service Providers: Trusted third parties may access necessary data to perform essential functions (e.g., cloud hosting), under strict confidentiality agreements.
- Legal Compliance: Information may be disclosed if required by law, court order, or government authorities.
4. Data Security and Retention
Security
We implement administrative, technical, and physical safeguards to protect the sensitive agricultural and operational data we collect.
Retention
We retain your account and farm data for as long as your subscription is active or required to deliver the Service and maintain historical reports. Data may also be retained to comply with legal obligations.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: contact@krishigyanai.com
